1、General Conditions


3、Terms of payment

4、Terms of ship

5、Refunds and compensation

6、Severability clause

1、General Conditions

1.1 You must be 18 years or older to use the Service. Parental consent is needed or involvement shall be required in the event that you have not attained the age of 18.

1.2 You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by gvgmalls.

1.3 gvgmalls reserve the right to modify, suspend or terminate the Service for any reason, without notice at any time. gvgmalls shall not be liable to you or any third parties should gvgmalls exercise our right to modify, suspend or terminate the Service or any part thereof. gvgmalls reserve the right to refuse to provide the Service to anyone for any reason at any time.

1.4 The failure of gvgmalls to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and gvgmalls and govern your use of the Service, superseding any prior agreements between you and gvgmalls (including, but not limited to, any prior versions of the Terms of Service). Questions about the Terms of Service should be sent to support at gvgmalls dot com.


Registered names and trademarks are the copyright and property of their respective owners. All items are the sole property of their respective owners.

General Power-Leveling Disclaimer

The Power-Leveling Service is provided by gvgmalls to temporarily access your account and character in an attempt to maximize levels gained per hour. The purchase of a Power-Leveling package by you shall require you to deposit your account together with the relevant information in order to operate your account for the purposes of the Service. Your account will be safe with us as gvgmalls take data security very seriously. Gold accumulated throughout the leveling process shall be retained in your character's inventory. Non-upgradeable items will be vendored or auctioned off to fund the leveling process. As a general rule, loot distribution works exactly like how it would with any group you play with. During the performance of the Power-Leveling Service, you may at any time submit a request which shall specify the duration of your intended use, to gvgmalls to use your account to play the relevant game ("requesting play-time"). gvgmalls shall immediately temporarily suspend the Power-Leveling Service for the stipulated duration and relinquish the account to you. When you have finished your use of your account, you may then return the account to gvgmalls who will then continue with the performance of the Power-Leveling Service.ou acknowledge and accept that the maximum duration of which gvgmalls will suspend the Power-Leveling Service in a request for play-time shall be stipulated from time to time by gvgmalls and a notice of which shall be posted on the website at the relevant page. You further acknowledge and accept that should you exceed the maximum duration stipulated by gvgmalls, gvgmalls will have the right to terminate or discontinue, with a 24 hour notice to you, the performance of the Power-Leveling Service that was purchased by you. gvgmalls shall not be expressly or impliedly liable to you or any third party in damages, compensation, costs or otherwise under any written law, common law or legal theory for such termination or discontinuance.

However, you understand and accept that by requesting play-time during the performance of the Power-Leveling Service will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.

General Power-Leveling Terms of Service

Your character will not be used to steal, harass, cause grief or involve itself in anything improper that will tarnish the reputation of your character.

Screen shots of your character and bank are taken before and after a power-leveling service for quality assurance purposes. Should you retrieve your account before screen shots are taken, gvgmalls are unable to entertain any complaints.

The provision of the Power-Leveling Service is private and confidential. Power-Leveling packages are provided as is and any additional requests or variations to the packages (the "Variation") may be entertained. However, you acknowledge that gvgmalls are under no obligation (expressly or otherwise) to fulfil or perform the Variation. Should the Variation appear substantial in gvgmalls´ sole and absolute opinion, extra charges, terms or conditions may be levied on the same, but gvgmalls shall always notify you of such extra charges, terms or conditions before the performance of the Variation. If you are not agreeable to the extra charges, terms or conditions levied (or any part thereof), the Variation (or the relevant part) shall be treated for all intents and purposes as withdrawn.

You understand and acknowledge that the stated "estimated time of delivery" ("ETD") is only estimation and may not accurately reflect the actual time taken to complete the performance of the selected Power-Leveling Service. You further understand and accept that any Variation shall automatically result in an extension of the time specified to the extent required to complete the performance of the said Power-Leveling Service.

However, gvgmalls take the ETD seriously and shall endeavour to complete the Power-Leveling Service selected within the ETD.

All sales or transactions are final and should you request that the performance of the Power-Leveling Service be terminated at any time before the completion of the performance, gvgmalls shall if it deems fit provide a refund at an amount that is in the opinion of gvgmalls reasonably reflect.

3、Terms of payment

In consideration of the provision of the Service made available by gvgmalls, payment monies in the currency specified, in accordance with the prevailing exchange rate (the "Price"), shall be made by you to gvgmalls in the manner specified and made available to you.

Unless credit terms have been expressly agreed to by gvgmalls, payment for the Service shall be made in full before the performance of the Service.

gvgmalls reserves the right to deny payments from suspicious buyers. In the event that an order or payment is tagged as being suspicious, delivery of item(s) will be delayed until gvgmalls can successfully verify its legitimacy, be it by phone or a request for verifying information. The determination of what amounts to suspiciousness shall be at the sole and absolute discretion of gvgmalls. You acknowledge and accept that under the laws of certain jurisdiction, gvgmalls may be obligated to report any suspicious transactions to the relevant authorities.

Unless you notify gvgmalls to the contrary on the day of delivery and such notification is confirmed by email, the Service shall be deemed to have been accepted by you as being in good order and in accordance with the terms and conditions under which the Service is offered by gvgmalls.

You undertake to make all payments promptly and in accordance with any rules, regulation or guidelines issued by gvgmalls from time to time and shall not be entitled to withhold payment of all or any of the Price.

All sales and/or transactions are final. Products and services that have been delivered are strictly non-refundable.

4、Terms of Ship

4.1. Shipping:

Game / Software codes are sent via email without any charge.

4.2. Shipping Destinations:

Game / Software codes are shipped worldwide.

4.3. Shipping costs:

Game / Software codes are shipped with no extra cost.

4.4 Physical Product Ship Policy

A. The time frame of an order delivery is divided into two parts:

• Processing time: 3-7 Days

• Shipping time: 14~30 Days

B. Shipping methods: tandard Shipping Free /Priority Line / Express Shipping

C.Shipping fee:

Bzfuture Standard Shipping Free

Bzfuture Priority Line 5 EUR

Express Shipping 10 EUR

Note: Affected by Covid-19, there will be some delay on the delivery.

5、Refunds and compensation

gvgmalls.com: In order to ensure the interests of the customer, if no orders are completed, customers can apply for a refund within 30 days of purchase. If it has been verified that we do not deliver the orders, gvgmalls will then give refunds.

Because this is all particularly virtual network products, gvgmalls is not responsible for after-sales service.

Once the order has been completed (meaning we have delivered products or services purchased by customer)

gvgmalls.com will not be held responsible for any purchase, refund or compensation.

Any refund or compensation is based solely upon: failing to deliver the products or services provided by gvgmalls

6、Severability clause

If any provision of these GTCs should be or become ineffective, this shall not affect the validity of the rest of these GTCs. The ineffective provision is to be replaced by a provision that best approximates the intent of the parties within the boundaries of the law. The same applies in the event of a loophole.

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